Norma Group.
NORMA Group uses DeltaMaster to ensure that the IT costs of more than 5,100 employees are allocated according to their source.
utilization level analyses based on active directory data
depiction of compliance key figures
ticket reporting via complex helpLine data
predictive analytics
DeltaMaster Kiosk visualizes the reports in help desks
IT controlling with DeltaMaster.
Full control over IT compliance, costs and management.
NORMA Group is an international manufacturer of joining and fastening technology. It supplies over 10,000 customers in more than 100 countries, for example in the mechanical engineering, shipbuilding, agricultural and pharmaceutical industries. The company employs around 5,100 people at over 60 international production sites and sales offices. NORMA Group has been using the integrated business intelligence suite DeltaMaster for analysis and reporting for nine years. Over 600 employees from almost every business unit use the DeltaMaster applications, especially in sales.
Access is provided via the Citrix-based NORMA Cloud Connect environment. The decisive factor for the selection of DeltaMaster was the ability to merge different data sources in a standardized way – in a heterogeneous system landscape with initially eleven different ERP systems. Moreover, ease of use, adaptability and fast application creation were also important. NORMA benefits from DeltaMaster through the reduction of data sources, simplification of data access and high transparency and comprehensibility of information.