Management is difficult. A boss has to have everything under control at the same time. He prefers to have this Everything in best order. But what is best order?
My friend Petra says: if a traffic light is red, you have to stop. She heads a swiss subsidiary of a large pharmaceutical enterprise. And she doesn’t want her crew to stop, if the light says red. She wants them to accelerate. And when the traffic light says green, she wants them to wait and think what could have been done better. Petra doesn’t like traffic lights. She doesn’t like any coding. She prefers to see numbers. Distinct and clear. She’s got Color TV already, at home.